Bodno.com — Tech Support Specialist Application

Thank you for your interest in joining Bodno.com! We are a leading U.S.-based ecommerce company specializing in ID card printers, software, and supplies. We are an AI-forward company looking for a long-term team member (5+ years) to deliver exceptional technical support to our customers. Please complete every question carefully — incomplete applications will not be reviewed.

Basic Information

Email Address *

First and Last Name *

WhatsApp Phone Number *

Link to your OnlineJobs.ph Profile *

Link to your Resume *

Link to your Video Introduction (30 sec – 2 min) *

Record a short video explaining why you'd be a great fit. Highlight your charisma, communication skills, and relevant experience.

Experience & Qualifications

Are you an enthusiastic, upbeat, and charismatic person? *

Yes — I thrive in customer-facing roles and bring energy to every interaction Somewhat — I'm professional but more reserved No

Years of experience in tech support, helpdesk, or customer-facing support? *

Less than 1 year 1–2 years 2–4 years 5+ years

Years of graveyard/night shift experience with U.S. time zones? *

No graveyard shift experience Less than 1 year 1–2 years 2+ years

Which tools do you have experience with? *

Select all that apply

Are you comfortable using AI tools daily? *

Yes — I already use AI tools regularly Yes — I'm eager to learn No

Schedule & Work Setup

Hours are Mon–Fri, 9 AM–6 PM EST. Not flexible. *

Yes — I can work 9 AM–6 PM EST consistently. I understand the hours are not flexible. I prefer flexible hours

What is your internet speed? *

50 Mbps or lower 50–100 Mbps 100+ Mbps

Private, quiet room at home? *

Yes No

Reliable, uninterrupted power/electricity? *

Yes — rarely or never experience outages Sometimes — but I have a backup (UPS/generator) No — outages are common in my area

Looking for a long-term position (5+ years)? *

Yes No

Written Responses

Tell me about a time you helped a frustrated or confused customer through a technical issue. How did you handle it? *

100+ words required. Write as if being evaluated on English writing skills — grammar, clarity, and professionalism matter.

0 words

Visit www.bodno.com and watch this video. What relevant experience would make you effective at providing tech support for this type of product? *

50+ words. Include hardware setup, software training, or technical walkthrough experience.

0 words

By submitting, you confirm all information is accurate.

✓

Application Submitted!

Thank you for applying to Bodno.com. If you're a strong fit, we'll reach out via WhatsApp or email within 5 business days.

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Application Submitted!

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